As you may be aware, due to the current COVID status, there has been major disruptions to flights out of Perth – flights that we use to transport our animals. These disruptions apply to both Qantas and Virgin airlines.
The reduction in flights issue has been further compounded by the fact that the airlines are using narrow-body aircraft for these flights, so there is significantly less storage space available to us for shipping.
Whilst ARC are exploring different ways to allow for increased dispatch to happen in the interim, we expect that the reduced flights and storage issues will remain until at least Saturday the 5th of February, when the WA borders are scheduled to open. We are planning for our dispatch to ramp back up to normal scheduling from Monday the 7th of February.
If you have any concerns regarding your current orders in the system, please don’t hesitate to contact email@example.com.